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Download issues

Hello

I opened an account yesterday & quickly purchased 3 films.

• The Tale of the 65 Kicks (POV version)
• The Tale of the 65 Kicks
• Enraged Poem

Whilst I have been able to download the smaller file (Enraged Poem) the other two are much bigger files.

I get about 45%-55% of the way through the download of these files & then they fail & I have to start again from 0%.

The Broadband here is only average but normally copes quite well with large files.

Is there perhaps another way of handling this?

I have another 35 or so attempts according to my account before the files are no longer available but hopefully it does not reach that stage!

Many thanks indeed
M